Welcome to Instant Insights

Our VIP news and tips post

 

Here we will provide hints, tips and the latest news to help you increase your transition to and mastery of OUTCOMES evaluation.

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We launch this post with the three key things to know about OUTCOME evaluation
 

1 OUTCOME EVALUATION provides evidence for the changes that occur for clients and how the program or service has played a role in causing the change. In other words, it answers the question: “What difference is our program or service making for clients?”

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2 It is becoming critical for service providers to be able to demonstrate client outcomes to their stakeholders, including current and potential clients, funders, partners and the broader community.

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3 Organisation that evidence their client outcomes become stronger, because OUTCOMES evidence enables them to reflect on how they can do things better for continual improvement.