Training Package Agreement
Evaluation Games & Online Courses
Individual Purchaseer - Online Training Packages
Provider | Abbato Pty Ltd trading as Visual Insights People |
ABN | 41 338 465 108 |
Website | www.VisualInsights.com.au |
Contact Email | admin@visualinsights.com.au |
Training Package Purchased | As recorded at checkout |
Purchase Date | As recorded at checkout |
Access Period | As specified for the purchased package |
Fee Paid | As specified at checkout (inclusive of applicable taxes) |
Electronic Acceptance
By completing your purchase of a Training Package, you confirm that you have read, understood, and agree to be bound by this Training Package Agreement. Your payment constitutes valid and binding electronic acceptance.
This agreement is governed by the laws of Queensland, Australia.
1. Definitions
In this Agreement, unless the context otherwise requires:
Provider means Evaluation Games & Online Courses, operated by Abbato Pty Ltd trading as Visual Insights People (ABN 41 338 465 108), the entity offering Training Packages for purchase online.
Purchaser means the individual who purchases a Training Package through the Provider’s online store or platform.
Training Package means the specific online training program, digital course content, resources, and any associated materials purchased by the Purchaser, as described at the time of purchase.
Licensed Materials means all content included in the Training Package, including but not limited to videos, written course materials, worksheets, downloadable resources, facilitator guides, templates, and community access.
Intellectual Property means all copyright, trademarks, design rights, and other proprietary rights in the Licensed Materials, whether registered or unregistered.
Access Period means the period during which the Purchaser is entitled to access the Training Package, as specified at the time of purchase.
Personal Information has the meaning given to it under the Privacy Act 1988 (Cth), and includes any information or opinion about an identified or reasonably identifiable individual.
Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010 (Cth).
2. Agreement and acceptance
2.1 This Agreement is entered into between the Provider and the Purchaser at the time of purchase. By completing payment for a Training Package, the Purchaser agrees to be bound by the terms of this Agreement.
2.2 If the Purchaser does not agree to these terms, they must not complete the purchase. Completion of the purchase constitutes full and binding acceptance.
2.3 This Agreement applies to all Training Packages purchased through the Provider’s online store, regardless of the Purchaser’s country of residence.
2.4 The Provider may update these terms for future purchases. The version in effect at the time of purchase governs that transaction.
3. Grant of Licence
Subject to the terms of this Agreement and receipt of cleared payment, the Provider grants the Purchaser a non-exclusive, non-transferable, revocable licence to:
-
access and use the Licensed Materials for personal, professional development, or facilitation purposes during the Access Period
-
download any materials expressly made available for download within the Training Package;
-
use the Licensed Materials to deliver facilitated sessions within the Purchaser’s own professional practice, where the Training Package is designed for facilitation purposes; and
-
participate in any community, discussion forum, or group coaching sessions included in the Training Package.
This licence is granted to the individual Purchaser only and may not be shared, transferred, or extended to any other person or organisation.
4. Restrictions on Use
The Purchaser must not:
-
share, resell, sublicense, or otherwise transfer access to the Training Package or Licensed Materials to any third party;
-
share login credentials, access links, or account access with other individuals;
-
copy, reproduce, adapt, modify, translate, or create derivative works from the Licensed Materials, except as expressly permitted under clause 3;
-
use the Licensed Materials to develop a competing product, course, or training program;
-
upload, distribute, publish, or publicly share any Licensed Materials through any platform, website, or social media channel without the Provider’s prior written consent;
-
remove, alter, or obscure any copyright notices, trademarks, or proprietary markings within the Licensed Materials;
-
use the Licensed Materials for any unlawful purpose; or
-
continue to use or access the Licensed Materials after the Access Period has expired.
5. Intellectual Property
5.1 All Intellectual Property rights in the Licensed Materials are and remain the exclusive property of the Provider. Nothing in this Agreement transfers any ownership of Intellectual Property to the Purchaser.
5.2 The Purchaser acknowledges that the Licensed Materials constitute original works protected under the Copyright Act 1968 (Cth) and applicable international intellectual property law, including the Berne Convention for the Protection of Literary and Artistic Works.
5.3 The Purchaser may not use the Provider’s name, trademarks, logos, or branding in any marketing, promotional, or public-facing materials without prior written consent from the Provider.
5.4 Any feedback, suggestions, or comments provided by the Purchaser through course platforms, community spaces, or directly to the Provider may be used by the Provider to improve its products and services. No ownership in any resulting modifications is transferred to the Purchaser.
6. Access and Delivery
6.1 Access to the Training Package will be provided within five business days of receipt of cleared payment, unless otherwise stated at the time of purchase.
6.2 The Provider will use reasonable endeavours to ensure continuous availability of the online platform. The Provider does not warrant uninterrupted access and is not liable for temporary outages due to maintenance, technical issues, or circumstances beyond its reasonable control.
6.3 The Purchaser is responsible for ensuring they have a compatible device, internet connection, and software required to access the Training Package.
6.4 If live sessions or group coaching are included in the Training Package, the Provider will provide reasonable notice of scheduled session dates and times. Where practicable, recordings or alternative arrangements will be offered if the Purchaser is unable to attend.
6.5 Any certificates or credentials included in the Training Package will be issued upon the Purchaser satisfactorily meeting the completion requirements as determined by the Provider.
7. Fees, Payment and Refunds
7.1 The price for the Training Package is as displayed at the time of purchase and is payable in full prior to access being granted.
7.2 All prices are displayed in Australian Dollars, unless otherwise indicated. Purchasers in other countries are responsible for any currency conversion fees or charges applied by their financial institution.
7.3 Applicable taxes, including Australian Goods and Services Tax (GST) where required (Goods and Services Tax) Act 1999 (Cth), will be applied at checkout as required by law.
7.4 The purchase price is non-refundable except as follows:
-
where required by the Australian Consumer Law or other applicable mandatory consumer protection law in the Purchaser’s jurisdiction;
-
if the Provider is unable to deliver access to the Training Package within a reasonable time after payment; or
-
as otherwise determined by the Provider at its sole discretion.
7.5 Refund requests must be submitted to the Provider’s contact email within seven days of purchase, together with the reason for the request.
7.6 The Provider does not offer refunds solely because the Purchaser has changed their mind after access has been granted or materials have been downloaded.
8. Consumer Rights
8.1 For Purchasers based in Australia, nothing in this Agreement excludes, restricts, or modifies any right, remedy, guarantee, or warranty implied or imposed by the Australian Consumer Law that cannot lawfully be excluded or limited.
8.2 To the extent permitted by law, the Provider’s liability for a failure to comply with a consumer guarantee is limited to: (a) re-supply of the relevant services; or (b) the cost of having those services supplied again.
8.3 Purchasers based outside Australia may have additional rights under the consumer protection laws of their own country or jurisdiction. This Agreement does not limit or exclude any such mandatory rights.
8.4 Subject to clause 8.1 and 8.3, the Provider excludes all liability for indirect, consequential, special, or incidental loss or damage arising out of or in connection with the use of, or inability to use, the Training Package or Licensed Materials.
9. International Purchasers
9.1 The Training Packages are made available for purchase internationally. Purchasers are responsible for ensuring that their purchase and use of the Training Package complies with the laws of their country of residence.
9.2 The Provider makes no representation that the Training Package content meets any regulatory, accreditation, or licensing requirements outside Australia. The Purchaser is responsible for determining the suitability of the materials for their own professional context.
9.3 Where required by applicable local law (including EU/UK distance selling regulations), the Provider will provide the Purchaser with the right to withdraw from the purchase within the statutory cooling-off period, provided access to digital content has not yet been granted or the Purchaser has not expressly waived this right at checkout.
9.4 Any dispute resolution or applicable law that differs from clause 11.2 below due to the mandatory laws of the Purchaser’s jurisdiction will take precedence to the extent required by those laws.
10. Privacy and Data
10.1 The Provider collects and handles personal information in connection with the Purchaser’s purchase and use of the Training Package. This includes name, email address, payment details (processed securely by the Provider’s payment processor), and course usage data.
10.2 For Purchasers based in Australia, personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
10.3 For Purchasers based in the European Economic Area, United Kingdom, or other regions with applicable data protection legislation, the Provider will handle personal information in accordance with those requirements to the extent applicable.
10.4 Personal information collected will be used for: (a) processing and administering the purchase; (b) delivering access to the Training Package; (c) communicating with the Purchaser about their purchase; and (d) improving the Provider’s products and services.
10.5 The Provider will not sell or disclose personal information to third parties except as required to deliver the Training Package (e.g. platform providers, payment processors) or as required by law.
10.6 The Provider’s Privacy Policy forms part of this Agreement and sets out in detail how personal information is collected, used, stored, and disclosed.
11. Term and Termination
11.1 This Agreement commences on the date of purchase and continues until the end of the Access Period, unless terminated earlier in accordance with this clause.
11.2 The Provider may immediately terminate or suspend the Purchaser’s access to the Training Package if the Purchaser:
-
breaches any material term of this Agreement;
-
uses the Licensed Materials in a way that infringes the Provider’s Intellectual Property rights; or
-
engages in conduct that is abusive, disruptive, or harmful within any community or group coaching environment associated with the Training Package.
11.3 On termination, the Purchaser must immediately cease all use of the Licensed Materials and, if requested, confirm this in writing.
11.4 Termination for breach does not entitle the Purchaser to a refund of any fees paid.
11.5 Clauses 4, 5, 8, 10, and 12 survive the expiry or termination of this Agreement.
12. Limitation and Liability
11.1 This Agreement commences on the date of purchase and continues until the end of the Access Period, unless terminated earlier in accordance with this clause.
11.2 The Provider may immediately terminate or suspend the Purchaser’s access to the Training Package if the Purchaser:
-
breaches any material term of this Agreement;
-
uses the Licensed Materials in a way that infringes the Provider’s Intellectual Property rights; or
-
engages in conduct that is abusive, disruptive, or harmful within any community or group coaching environment associated with the Training Package.
11.3 On termination, the Purchaser must immediately cease all use of the Licensed Materials and, if requested, confirm this in writing.
11.4 Termination for breach does not entitle the Purchaser to a refund of any fees paid.
11.5 Clauses 4, 5, 8, 10, and 12 survive the expiry or termination of this Agreement.
13. General
13.1 This Agreement constitutes the entire agreement between the Provider and the Purchaser with respect to the purchase of the Training Package and supersedes all prior representations and understandings.
13.2 This Agreement is governed by the laws of Queensland, Australia. To the extent permitted by applicable law, the parties submit to the non-exclusive jurisdiction of the courts of Queensland, Australia. This does not limit any rights the Purchaser may have under the mandatory consumer protection laws of their own country.
13.3 If any provision of this Agreement is held to be invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.
13.4 The Provider may amend these terms at any time. Amendments will not apply to purchases already made; they take effect from the next purchase. The Provider will publish updated terms on its website.
13.5 A waiver of any right under this Agreement is only effective if it is in writing and does not constitute a waiver of any subsequent breach or default.
13.6 The Purchaser may not assign their rights under this Agreement to any other person.
14. Acceptance
By completing your purchase, you acknowledge that you have read and understood this Agreement and agree to be bound by its terms. No physical signature is required. Your payment constitutes valid electronic acceptance of this Agreement as at the date and time of purchase.
Abbato Pty Ltd trading as Visual Insights People — www.visualinsights.com.au — admin@visualinsights.com.au
Version 1.0 — Last updated: April, 2026