Our Approach

What makes Visual Insights People unique? Discover the 6 ways we're different. 

6 Ways We're Different

We understand that successful outcomes evaluation takes more than developing and implementing an evaluation strategy. We know that strategies imposed on organisations for measuring and monitoring outcomes often fail. We help organisations build a workplace culture that supports sustained outcomes measurement. The change management support we provide yields organisational benefits that far exceed the provision of an outcomes evidence base. 

1

We use visuals to translate the language and purpose of outcome evaluation to your ‘organisational language’. Visual tools include videography as the centrepiece with the accompanying best practice methodologies including online interactive methods of engaging staff visually in a community of practice. We draw on photo-voice and other photographic methods, graphic design and best practice data visualisation for representing qualitative and quantitative evaluation data. 

2

WE USE PICTURES 

Conventional monitoring and evaluation approaches favour indicators and survey tools to measure them. Whilst acknowledging the importance of survey and quantitative methods for outcome measurement, we understand the value of evaluation stories in evidencing the role of programs and services in contributing to improving people’s lives. We upskill staff in listening to the voice of clients for promoting context rich and authentic stories of change. 

3

STORIES ARE AT THE HEART

Visual Insights People believe that learning is fundamental to growth and performance improvement and that shared learning is key to building a strong organisational outcomes evaluation culture. We work with you in partnership to continually build your learning and capacity until you have less need for us as external expertise, remaining ‘close by’ and accessible for the times you need our technical expertise and support. 

4

A CONTINUED LEARNING APPROACH

Sam Abbato (Director) and Visual Insights Associates have substantial academic training and experience in university research and teaching in Public Health, Social Sciences, Psychology, Graphic communication, Geography and Systems approaches. We apply academic rigor to real world evaluation - a bridge from community service delivery to academic quality outcomes evidence. We regularly partner with clients to publish and present findings in peer-reviewed journals and at International conferences. 

5

ACADEMIC QUALITY APPLIED TO REAL LIFE

6

WE CUSTOMISE OUR

APPROACH TO OUR CLIENTS

Valuing our relationships with the people of the organisations we partner with is at the core of everything we do. Whilst retaining our independence and rigor, we become part of your organisational team, supporting organisational advancement through understanding your people- both clients and staff. We work in a participatory action-focused way to build skills, identify tailored outcome models and establish a clear pathway to outcome measurement and data use.

WE BUILD WORKPLACE CULTURE