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Our Approach


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Evidencing outcomes to improve your service delivery


Organisations are increasingly acknowledging the need to evidence their outcomes - the difference they make to the lives of the people they serve. Strategies imposed on organisations for measuring and monitoring outcomes often fail. Visual Insights People understand that building a workplace culture that supports outcomes measurement is key and can provide organisational benefits that far exceed the provision of an evidence base.

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Pictures and stories for building staff evaluation capability


Using a pictures and stories approach our team of evaluation and communication professionals work with our clients in a participatory action-focused way to build skills, identify meaningful outcomes and establish a clear pathway to outcome measurement and data use. Whist retaining our independence and rigour, we also become part of your team:

  • understanding what you do and the difference you make

  • helping you evidence the difference you make and guiding you in using this evidence to reflect on how to do it better

  • through team and individual coaching.

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A customised three-step approach to a strong outcomes evaluation culture


We support organisations in outcomes evaluation using a three step approach:

  • Diagnosing and progressing for building an outcomes evaluation culture in partnership with management teams;

  • A tailored and engaging approach for through: understanding your organisation, translating evaluation jargon using visual communication tools and linking evaluation concepts to client stories and reflective practice.

  • Supporting a through continued customised capacity building of managers and staff champions and reliable provision of technical evaluation support.

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